How AquaShine Protects Customer Information

AquaShine Pressure Washing ("we", "us") respects your privacy. This policy explains the limited information we collect and how we use it.

Plain Language Summary

We collect only what we need to quote and complete your job. We do not sell your details. We do not rent your details. We use your phone number, address, and service notes to answer your request and schedule the crew.

You can call us with privacy questions at any time. We will explain what we have on file. We will correct simple errors. We will remove contact details when we can do so under normal business and legal rules.

Information We Collect

We only collect information you voluntarily share — by phone or by email — when requesting a quote or scheduling service. Typically this includes your name, address, phone number, and the type of service requested.

We may also note property details that help us quote accurately, such as siding material, roof pitch, driveway size, visible staining, gate access, water availability, preferred appointment windows, and whether pets or tenants will be present. These details are used only to prepare the estimate, dispatch the right crew, and complete the requested exterior cleaning work safely.

How We Use It

Your information is used solely to provide an estimate, schedule and dispatch service, and follow up about your appointment. We do not sell, rent, or share your information with third parties for marketing purposes.

Customer records may be retained so we can honor warranties, confirm prior cleaning methods, avoid repeating questions on future appointments, and respond quickly if you ask for service history, receipts, insurance certificates, or a return visit under our satisfaction guarantee.

Call Recording

Inbound and outbound calls may be recorded for quality, training, quote accuracy, and appointment verification. Recordings help our estimators confirm addresses, service scope, pricing, safety notes, and scheduling details. If you prefer not to have a call recorded, tell the estimator and we will document your request.

Cookies & Analytics

This website uses minimal cookies for basic functionality and may use anonymous analytics to understand traffic patterns. No personally identifying information is collected through the website.

Analytics data is reviewed in aggregate to understand which service pages, city pages, and blog guides are useful to visitors. It does not give us access to private messages, payment information, or personal documents.

Customer Choices

You can request an update, correction, or deletion of your contact details by calling us. We may keep limited records when required for accounting, insurance, warranty, dispute resolution, or safety documentation.

Contact

Questions about this policy? Call (626) 618-8360 and ask for privacy support. We will route your request to the correct team member and respond as quickly as possible.

We try to keep privacy simple. If you contact us, we use your information to help you. If you do not book service, we do not use your details for unwanted sales calls.